Work management built around your process

Give every piece of work a clear next step.

Bring requests, projects, training, and day-to-day operations into one system. Define how work moves, make ownership visible, and keep the details together from start to done.

Custom work types and statuses adapt to the way your team operates.

UpFix work board with a team’s custom workflow columns and board settings
Set up workflow stages to match your team’s review and delivery process

Free includes Work Items (including maintenance work orders) and basic procedures within its capacity limits. Recurring maintenance automations require Team or Pro. Inventory, purchasing, analytics, the UpFix Assistant, and multiple sites require Pro. Compare capabilities and limits.

From request to completed work

One work item. A clear path forward.

A Work Item is a record of work to be done, such as a maintenance job, project task, or training assignment. Maintenance teams may also call these work orders. Keep its owner, tasks, files, updates, and progress together.

  1. 01

    Create a Work Item

    Start from a request or create work directly. Choose a work type that makes sense for the job.

  2. 02

    Assign an owner

    Put a person or team in charge, set priority and due dates, and make responsibility clear.

  3. 03

    Track the tasks

    Break work into steps, add instructions and files, and see what is complete or still in progress.

  4. 04

    Move it to done

    Advance the Work Item through your statuses. Notifications keep assignees and requesters up to date when work changes or is completed.

Make it fit your operation

Keep your process. Lose the workarounds.

Different work needs different stages. Configure work types and statuses around how your team receives, reviews, approves, and completes work—then use those workflows across the organization.

  • Customize statuses and board columns
  • Use work types for maintenance, requests, projects, and training
  • Keep tasks, files, comments, and history with each Work Item
  • Review work in Kanban, table, and calendar views

AI where it helps

Get answers in UpFix. Put connected AI to work.

Use the built-in UpFix Assistant for questions about assets, procedures, and past work. Connect an MCP-compatible AI client when you want AI to work with authorized UpFix records.

01

UPFIX ASSISTANT

Find context and review past work

Ask about assets, manuals, procedures, and maintenance history. Get useful context without digging through records one by one.

02

MCP CONNECTION

Create, update, and advance work with AI

Connect clients such as ChatGPT, Claude, Cursor, or Codex to find and review Work Items, create work, manage tasks, assign people, and move work forward through authorized actions.

MCP is a separate integration. Each client uses the connected user’s organization, role, and site permissions; administrators can revoke a connection.

Learn about MCP connections

Work can move better

Build a workflow your team can follow.

Start with one kind of work, set the stages, and bring the next request into UpFix.