Free
For small teams evaluating UpFix and replacing spreadsheets.
- ✓Work items + basic procedures
- ✓Attachments + time tracking
- ✓Multi-asset work items
Start free. Team is $4.99 and Pro is $7.49 per billed user, per month. Manage requests, maintenance, project work, and team workflows in one place.
No credit card required · Requesters are free · Monthly billing · Cancel anytime
Start free, then add the capabilities your team needs. Team is $4.99 and Pro is $7.49 per user per month.
New accounts automatically start a 14-day Pro trial, then switch to Free if no paid subscription is active. Stripe automatically prorates user and plan changes.
For small teams evaluating UpFix and replacing spreadsheets.
For teams coordinating day-to-day work and maintenance at a single site.
For operations that need inventory management, analytics, and coordination across sites.
For organizations with advanced requirements and procurement needs.
Every plan gives your team a shared place for work. Paid plans add capacity and tools for more complex operations. Select a capability to see what it means and how you might use it.
| Capability | Free | Team | Pro |
|---|---|---|---|
Work RequestsLet people report a problem or ask for work to be done. Your team can review the request, set its priority, and turn approved requests into work items. For example, a staff member can report a leaking tap without needing to manage the repair themselves. |
✓ | ✓ | ✓ |
Work ItemsKeep a job’s owner, priority, due date, task list, files, and updates in one record. Follow the work from assignment through completion. Use Work Items for repairs, inspections, project tasks, or training assignments. For maintenance jobs, a Work Item serves as a work order. |
✓ | ✓ | ✓ |
Asset and procedure capacityAn asset is a piece of equipment you track, such as a pump, vehicle, or HVAC unit. Its record keeps equipment details and service history together. A procedure is a reusable set of instructions or checklist for doing a job. The limits shown here are the number of asset and procedure records your organization can keep. |
10 assets; 5 procedures | Unlimited assets; 40 procedures | Unlimited assets and procedures |
Connect your AI Assistant via MCPConnect an AI client, such as ChatGPT, Claude, Cursor, or Codex, to UpFix through the Model Context Protocol (MCP). The client can find records and perform supported actions, such as creating or updating work items. Connections use your UpFix organization, role, and site permissions. MCP is available on every plan; your AI client has its own terms and any applicable charges. |
✓ | ✓ | ✓ |
Maintenance automationsAutomatically create recurring maintenance work from a schedule or a recorded meter reading. You choose the trigger and the procedure to use. For example, schedule a monthly inspection or maintenance after a machine records another 500 operating hours. |
— | ✓ | ✓ |
Multi-site operationsManage more than one operating location within the same organization, with work and equipment organized by site. For example, keep separate records for two warehouses while managing both in UpFix. Buildings, rooms, and units can be locations within a site. |
— | — | ✓ |
Inventory ManagementTrack spare parts and supplies, keep stock quantities visible, and record which parts were used on a work item. For example, record the filters used during an HVAC service so your team can see the remaining stock before the next job. |
— | — | ✓ |
AnalyticsUse dashboards and reports to review your maintenance workload, work item progress, and trends in your records. See what needs attention and review service history to understand recurring issues and where your team’s time is going. |
— | — | ✓ |
AI assistant and procedure generationAsk the built-in UpFix Assistant questions about your assets, manuals, procedures, and maintenance history. AI can also draft maintenance procedures to help you get started. Review the suggested instructions against your equipment documentation before using them. |
— | — | ✓ |
Purchase ordersKeep orders for replacement parts and supplies in UpFix, with supplier details and order status. Track purchasing from the request through delivery and connect received parts to inventory. For example, follow an order for replacement filters so the team knows what is still on the way. |
— | — | ✓ |
Meter APILet connected software send equipment readings to UpFix, such as mileage, operating hours, or temperature. Those readings can be used by the maintenance triggers you configure. For example, an integration can send vehicle mileage instead of someone entering it by hand. Meter API access is included with Pro; connecting your software requires integration setup. |
— | — | ✓ |
See each plan above for user, site, storage, and feature limits. MCP is available on every plan and uses your UpFix permissions. External AI clients have their own accounts, terms, and any applicable charges. Meter API access requires Pro.
Choose the capabilities you need, with billing that’s easy to understand.
Let people submit work requests without adding a billed seat. Pay for the team managing the work.
Team and Pro include unlimited assets. Keep equipment and its history together as your operation grows.
Every new account starts with a 14-day Pro trial. If no paid subscription is active when it ends, the account switches to Free. No credit card is required to get started.
A user is anyone who logs into UpFix. We have four roles: Requester (submits work requests — free, not billed), Regular (manages and participates in work), Technician (completes work items), and Admin (manages settings). Only Regular, Technician, and Admin users count toward your billed seats. Requesters can submit unlimited work requests at no cost. All user permissions can be customized. Billing seats and plan capacity are separate: active Requesters still count toward the Free plan’s five-user limit.
Billing is per user per month. You're charged only for Regular, Technician, and Admin users. Requesters are free. Stripe handles billing and automatically prorates user and plan changes. We currently offer monthly billing. We may offer annual billing in the future.
Yes. You can change plans in your billing settings. Stripe automatically prorates user and plan changes. Review the updated subscription details when making a change.
The free plan includes unlimited multi-asset work items, time tracking, up to 5 active users (including Requesters), 10 assets, 1 site, and 2 GB total storage per organization. There is no attachment-count limit within that storage allowance. It's ideal for small teams getting started or evaluating UpFix before scaling.
We currently offer monthly billing only. No annual plan or annual discount is available.
UpFix is designed for fast time-to-value. You can import assets and work item data via spreadsheet, set up your first work item in minutes, and configure automations without lengthy implementation. Our cloud-based platform means no on-premise setup.
No long-term contract is required for Team or Pro. You can cancel renewal at any time; paid access continues through the current billing period, and fees already paid are non-refundable except where required by law. Enterprise plans may have custom terms.
A site represents an operating location, such as a plant, warehouse, depot, or property. Buildings, floors, rooms, and units can be organized as locations within a site. The plan limit counts your active site records, not each room or asset.
For example, one plant can have several buildings and production areas within its site. A property can contain unit and equipment records; a portfolio using separate site records requires Pro for multiple sites.
MCP connections are available on Free, Team, Pro, and Enterprise. They use the connected user's UpFix permissions. Your AI client has its own terms and any applicable charges. Meter API access is a Pro feature for sending supported readings into UpFix.
Enterprise teams get customizable features, SLAs, SSO, and priority support.