Plans for the work your team does.

Start free. Team is $4.99 and Pro is $7.49 per billed user, per month. Manage requests, maintenance, project work, and team workflows in one place.

No credit card required · Requesters are free · Monthly billing · Cancel anytime

Simple, Transparent Pricing

Start free, then add the capabilities your team needs. Team is $4.99 and Pro is $7.49 per user per month.

New accounts automatically start a 14-day Pro trial, then switch to Free if no paid subscription is active. Stripe automatically prorates user and plan changes.

✓ Requesters don't count as seats ✓ No credit card required ✓ No per-asset pricing ✓ Cancel anytime

Free

Get started
$0
/ user / month

For small teams evaluating UpFix and replacing spreadsheets.

  • ✓Work items + basic procedures
  • ✓Attachments + time tracking
  • ✓Multi-asset work items
Active users, including Requesters: 5 • Assets: 10 • Sites: 1
Meters: 1 per asset • Procedures: 5
Storage: 2 GB

Team

For growing teams
$4.99
/ user / month

For teams coordinating day-to-day work and maintenance at a single site.

  • ✓Single-site operations
  • ✓Maintenance automations
Billed users: No count cap • Assets: Unlimited • Sites: 1
Meters: 3 per asset • Procedures: 40
Storage: 100 GB

Enterprise

Custom plan
Custom
 

For organizations with advanced requirements and procurement needs.

  • ✓SSO + security reviews
  • ✓SLAs + priority support
  • ✓Advanced reporting + custom modules
  • ✓Implementation assistance
Includes: Custom terms, invoicing, and rollout support
Prices in USD per billed user; storage allowances are per organization Add capabilities as your operation grows

What changes as you grow

Every plan gives your team a shared place for work. Paid plans add capacity and tools for more complex operations. Select a capability to see what it means and how you might use it.

Capability Free Team Pro
Work Requests

Let people report a problem or ask for work to be done. Your team can review the request, set its priority, and turn approved requests into work items.

For example, a staff member can report a leaking tap without needing to manage the repair themselves.

✓✓✓
Work Items

Keep a job’s owner, priority, due date, task list, files, and updates in one record. Follow the work from assignment through completion.

Use Work Items for repairs, inspections, project tasks, or training assignments. For maintenance jobs, a Work Item serves as a work order.

✓✓✓
Asset and procedure capacity

An asset is a piece of equipment you track, such as a pump, vehicle, or HVAC unit. Its record keeps equipment details and service history together.

A procedure is a reusable set of instructions or checklist for doing a job. The limits shown here are the number of asset and procedure records your organization can keep.

10 assets; 5 proceduresUnlimited assets; 40 proceduresUnlimited assets and procedures
Connect your AI Assistant via MCP

Connect an AI client, such as ChatGPT, Claude, Cursor, or Codex, to UpFix through the Model Context Protocol (MCP). The client can find records and perform supported actions, such as creating or updating work items.

Connections use your UpFix organization, role, and site permissions. MCP is available on every plan; your AI client has its own terms and any applicable charges.

✓✓✓
Maintenance automations

Automatically create recurring maintenance work from a schedule or a recorded meter reading. You choose the trigger and the procedure to use.

For example, schedule a monthly inspection or maintenance after a machine records another 500 operating hours.

—✓✓
Multi-site operations

Manage more than one operating location within the same organization, with work and equipment organized by site.

For example, keep separate records for two warehouses while managing both in UpFix. Buildings, rooms, and units can be locations within a site.

——✓
Inventory Management

Track spare parts and supplies, keep stock quantities visible, and record which parts were used on a work item.

For example, record the filters used during an HVAC service so your team can see the remaining stock before the next job.

——✓
Analytics

Use dashboards and reports to review your maintenance workload, work item progress, and trends in your records.

See what needs attention and review service history to understand recurring issues and where your team’s time is going.

——✓
AI assistant and procedure generation

Ask the built-in UpFix Assistant questions about your assets, manuals, procedures, and maintenance history.

AI can also draft maintenance procedures to help you get started. Review the suggested instructions against your equipment documentation before using them.

——✓
Purchase orders

Keep orders for replacement parts and supplies in UpFix, with supplier details and order status. Track purchasing from the request through delivery and connect received parts to inventory.

For example, follow an order for replacement filters so the team knows what is still on the way.

——✓
Meter API

Let connected software send equipment readings to UpFix, such as mileage, operating hours, or temperature. Those readings can be used by the maintenance triggers you configure.

For example, an integration can send vehicle mileage instead of someone entering it by hand. Meter API access is included with Pro; connecting your software requires integration setup.

——✓

See each plan above for user, site, storage, and feature limits. MCP is available on every plan and uses your UpFix permissions. External AI clients have their own accounts, terms, and any applicable charges. Meter API access requires Pro.

Built to stay affordable

A clear price.
Room to grow.

Choose the capabilities you need, with billing that’s easy to understand.

Free work requesters

Let people submit work requests without adding a billed seat. Pay for the team managing the work.

No per-asset pricing

Team and Pro include unlimited assets. Keep equipment and its history together as your operation grows.

Flexible monthly billing

Every new account starts with a 14-day Pro trial. If no paid subscription is active when it ends, the account switches to Free. No credit card is required to get started.

Pricing FAQ

A user is anyone who logs into UpFix. We have four roles: Requester (submits work requests — free, not billed), Regular (manages and participates in work), Technician (completes work items), and Admin (manages settings). Only Regular, Technician, and Admin users count toward your billed seats. Requesters can submit unlimited work requests at no cost. All user permissions can be customized. Billing seats and plan capacity are separate: active Requesters still count toward the Free plan’s five-user limit.

Billing is per user per month. You're charged only for Regular, Technician, and Admin users. Requesters are free. Stripe handles billing and automatically prorates user and plan changes. We currently offer monthly billing. We may offer annual billing in the future.

Yes. You can change plans in your billing settings. Stripe automatically prorates user and plan changes. Review the updated subscription details when making a change.

The free plan includes unlimited multi-asset work items, time tracking, up to 5 active users (including Requesters), 10 assets, 1 site, and 2 GB total storage per organization. There is no attachment-count limit within that storage allowance. It's ideal for small teams getting started or evaluating UpFix before scaling.

We currently offer monthly billing only. No annual plan or annual discount is available.

UpFix is designed for fast time-to-value. You can import assets and work item data via spreadsheet, set up your first work item in minutes, and configure automations without lengthy implementation. Our cloud-based platform means no on-premise setup.

No long-term contract is required for Team or Pro. You can cancel renewal at any time; paid access continues through the current billing period, and fees already paid are non-refundable except where required by law. Enterprise plans may have custom terms.

What counts as a site?

A site represents an operating location, such as a plant, warehouse, depot, or property. Buildings, floors, rooms, and units can be organized as locations within a site. The plan limit counts your active site records, not each room or asset.

For example, one plant can have several buildings and production areas within its site. A property can contain unit and equipment records; a portfolio using separate site records requires Pro for multiple sites.

MCP and Meter API

MCP connections are available on Free, Team, Pro, and Enterprise. They use the connected user's UpFix permissions. Your AI client has its own terms and any applicable charges. Meter API access is a Pro feature for sending supported readings into UpFix.

Need a custom plan?

Enterprise teams get customizable features, SLAs, SSO, and priority support.